Jobs-To-Be-Done Analyzer

The Core Concept

Customers don't buy products. They HIRE products to do a job.

"People don't want a quarter-inch drill. They want a quarter-inch hole."
Actually: They want a shelf → to display photos → to feel proud of family.

The Three Job Dimensions

Dimension

Question

Format

Functional	What task needs doing?	"Help me [verb] [object]"
Emotional	How do I want to feel?	"Make me feel [emotion]"
Social	How do I want to be seen?	"Help me be seen as [quality]"

The Process

Job Statement: "When [situation], I want to [motivation], so I can [outcome]"

Map all 3 dimensions for each user type

Find real competition: What ELSE could do this job?

Prioritize: Which jobs are most critical and underserved?

Output Format

PRODUCT: [What you're analyzing]

For [User Type]:
JOB: "When [situation], I want [motivation], so I can [outcome]"

📋 FUNCTIONAL: [Task to accomplish]
💜 EMOTIONAL: [Feeling desired]
👥 SOCIAL: [Perception desired]

ALTERNATIVES: [What else could do this job?]
UNDERSERVED: [What part isn't done well?]
PRIORITY: Critical / Important / Nice-to-have

Key Questions

"What were you trying to accomplish when you [action]?"

"Walk me through the last time you needed to [job]"

"What would you do if [product] didn't exist?"

"What's frustrating about how you currently [job]?"

Integration

Compounds with:

• first-principles-decomposer → Decompose job to atomic need


• cross-pollination-engine → Find how others solve similar jobs


• app-planning-skill → Use JTBD to inform features

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See references/examples.md for Artem-specific JTBD analyses